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7 Days A Week, 24 Hours A Day Technical Support

Delivering real-time value to our customers and partners. Customers can use any of our support solutions at any time.

Our Highly Skilled Team Offer Technical Support 247 7Day A Week

Supporting clients globally

Our vision at Avantis Direct is to build a network of merchants who can truly thrive together.
Our attentiveness and customer support is what we do best and that has set us apart from our competitors.
We have a huge network of acquiring banks and gateway platforms to give you the advantage over some of your competitors.

We will give you the advantage to offer the required services to your business as we are offering you some of the most competitive rates in the payment solution industry.

We have a team of specialists available 24/7 to help you find the best support for your business.

Frequently asked questions

How quickly will I be paid?

Settlements usually take 3-5 working days to reach your bank account. Next working day settlements are also available.

How long does it take to switch to Avantis Direct?

It usually takes up to 3 days for you to switch to Avantis Direct. Call us now and you could be up and running within 48 hours!

What are the costs associated with a payment card terminal?

Costs include hardware rental and a transaction charge. Hardware rental includes the terminal’s maintenance and any technical support. A transaction charge is a small charge for each card transaction, the amount is dependent on the nature of your business. Our friendly and knowledgeable team will assist you in finding the best package to minimise your costs and maximise your profits.

What is needed to process card payments?

You will need to fill out an application form with us to begin processing payments. The application process requires some information about your business. Not to worry, Avantis Direct will assist you with every step. You will also require a card machine and a merchant account to receive payment from all major payment providers.

What fees are there?

You will be charged a flat monthly fee to cover hardware rental and the services we provide. You will also be invoiced a variable fee dependent on the volume and nature of transactions each month.

Can individuals or sole traders use Avantis Direct Payments?

Yes! All you need is a business bank account to open a merchant account with us. If your business falls under a high risk category, we can help you open a high risk merchant account.

What security measures have you put in place?

Avantis Direct takes your business and your customers security and safety with the upmost importance. All our terminals are PCI compliant. PCI DSS (Payment Card Industry Data Security Standard) is a global standard to protect payments from data breaches. You must meet these standards to be able to take card payments safely and securely. Our friendly customer service team can help you become and remain PCI compliant.

What does the package include?

Electronic payments/transactions are among the most advanced and popular payment methods. These will include payments made by debit and credit cards, alongside other online payments such as bank transfers, electronic payments, smart cards, Apple, Google and Samsung pay and Bitcoin.

What is the cheapest online facility available?

We work with a large number of AQ Banks that allow you to accept various types of payments. We will find you the most suitable AQ Bank to work with whether it’s a low-risk management solution or a high-risk payment solution.

What is the safest and most secure way to accept online payments?

We only work with banks which are compliant with INC, IPCI, DSS meaning they meet the security levels required to protect your payment gateway. Ultimately, this protects every transaction with the upmost level of security required.

Have a question that’s not answered here? Our team of Account Managers are ready and waiting to help. Click the button below to get in touch.

Always here to help

Noah William
Noah William
I recommend Avantis direct as a first choice company to anyone that’s looking for credit card machine services for their business.
Cheryl Maragh
Cheryl Maragh
I have been using Avantis Direct for the last 10 months and would highly recommend the company. It is refreshing to use Avantis after previous bad experiences, they are friendly, professional and tailor their services to our business.
Victoria Callaghan
Victoria Callaghan
Great company, excellent communication from start to Finnish, would highly recommend Avantis Direct.
Alex Mierau
Alex Mierau
Great service and friendly people! Excellent knowledge on what they do. Couldn't recommend enough
Anil Makim
Anil Makim
Good service effective great guy