Avantis Direct | Smart Payment Solutions

Support

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Why Businesses Choose Avantis Direct

Transparent, simple pricing

UK Base Support, 24/7

Next-day settlements

Still Have Questions?

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+44 (0) 161 615 4662

Customer Support

+44 (0) 161 527 5786

Technical Support

info@avantisdirect.com

General inquires

sales@avantisdirect.com

Support Email

help@avantisdirect.com

General inquires

Card Machines

 

With our rapid onboarding process, you can begin accepting payments in as little as 24 hours.

We offer a range of secure and high-performance card machines, including:

  • Countertop Card Machines – Ideal for fixed locations like retail stores.
  • Portable Card Machines – Wireless devices for restaurants and businesses that need mobility.
  • Mobile Card Machines – Uses 4G, Wi-Fi, or Bluetooth for payments anywhere.

Smart POS Terminals – Advanced touchscreen devices with additional business tools.

If you’re experiencing connectivity issues with your card machine:

  • Check Internet Connection – Ensure Wi-Fi, Ethernet, or mobile data is active.
  • Restart the Device – Power off and turn it back on to reset connections.
  • Verify Network Settings – Reconnect to Wi-Fi or check SIM card status for mobile terminals.
  • Update Software – Ensure the machine has the latest firmware.

Contact Support – Our 24/7 technical team is always available to assist.

Standard Settlement: 2-3 business days

Next-Day Settlement: Available for eligible businesses upon request.

No, we provide flexible pricing options, including:

  • No upfront costs for renting/leasing
  • Competitive transaction fees
  • Custom pricing plans based on business volume

EPOS Systems

Our EPOS (Electronic Point of Sale) systems are designed for a variety of industries, including:

  • Retail (supermarkets, clothing stores, electronics shops)
  • Hospitality (restaurants, cafés, bars, hotels)
  • Healthcare (pharmacies, dental clinics, opticians)
  • Salons & Spas (beauty salons, barber shops, wellness centers)

Service-Based Businesses (gyms, auto repair shops, ticketing services)

  • Manual Entry: Add, remove, or update products through the system’s admin panel.
  • Bulk Upload: Use CSV files to update large inventories at once.
  • Barcode Scanning: Scan new stock items directly into the system.

Automated Stock Management: Set alerts for low stock and automate reordering.

Our EPOS systems accept multiple payment methods, including:

  • Credit & Debit Cards (Visa, Mastercard, Amex, etc.)
  • Contactless Payments (Apple Pay, Google Pay, NFC cards)
  • Cash Payments (with automatic cash drawer integration)
  • Bank Transfers & Online Payments (for remote orders)

Gift Cards & Loyalty Points (if enabled in the system)

Yes! We offer comprehensive training for business owners and staff, including:

  • On-Site Training (for local businesses)
  • Online Training Sessions (via video calls)
  • User Manuals & Video Tutorials for self-learning

24/7 Support for troubleshooting and assistance

Absolutely! Our EPOS system provides real-time sales reporting, including:

  • Daily, Weekly, and Monthly Sales Reports
  • Best-Selling Products & Inventory Insights
  • Staff Performance Tracking
  • Customer Purchase History & Trends
  • Exportable Reports for Accounting & Tax Purposes

Payment Gateways

Integration is simple! We offer:

  • API Integration – For custom websites and apps.
  • Plugins – Ready-to-use integrations for platforms like WooCommerce, Shopify, and Magento.
  • Hosted Payment Page – A secure checkout page for easy payment processing.

Developer Support – Our technical team provides full documentation and assistance to ensure seamless integration.

We support multiple global currencies, including GBP (£), USD ($), EUR (€), and others. If you need a specific currency, our team can help configure the best solution for your business.

  • PCI DSS Compliance – Our payment gateway meets the highest security standards.
  • End-to-End Encryption – Protecting sensitive customer data.
  • Fraud Prevention Tools – AI-powered risk analysis and 3D Secure authentication (3DS2).

Chargeback Protection – Helping you reduce fraud-related disputes.

  • Standard settlement: 2-3 business days
  • Next-day settlement: Available for eligible businesses upon request.

Yes, we offer recurring billing and subscription management features. You can set up automated payments for memberships, SaaS businesses, and other subscription-based services.

Accepting All Major Cards

Card Payments

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